"CXM Icebreakers" may never go viral, but feel free to share, explain, or use these types of games, format, or explanations. You might find a quick game useful in explaining how to orchestrate contextual experiences for today's empowered customer before, at, or after a purchase or interaction. At the very least, you can wake up an audience.
Pre-Event
A sneak peek into what we were planning before the event.
Day 1
How the game turned actually turned out and an "aha" (or an "oh duh") perspective on Tridion integrations.
Day 2
The second game was even harder, but I think we improved our product knowledge... somewhat.
- The Pillars-to-Pillars Cheat Sheet
- Post-Game
- My functional topic included:
- Predicting Tridion's UI
- Feature-Driven CMS Design (Keywords over "Booleans")
- What's in an SDL Tridion Functional Design
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